Indiana COVID-19 CARES Act Information

  • As Congress passed the COVID-19 CARES ACT, a major component is a temporary weekly increase and special provisions for self-employed and independent contractor unemployed workers.
  • If you are calling about unemployment insurance (1-800-891-6499), DWD is requesting that individuals only reach out with questions on the day corresponding with the first letter of their last name to assist with wait times. Here is the schedule:
    • Monday: Letters A-E
    • Tuesday: Letters F-I
    • Wednesday: Letters J-M
    • Thursday: Letters N-T
    • Friday: Letters U-Z
    • Friday: If You Missed Your Day
  • Contact information for Indiana:
    • Email: please include the following details in your email:
      • Are you a claimant or employee?
      • Your last name
      • Last four digits of your SSN or employee account number
      • ZIP code of residence
    • Unemployment phone numbers
  • Note: COVID-19 CONTACT CENTER CALLS – Due to extremely high call volume, waits will be longer than usual. They are responding as quickly as possible. Visit Unemployment.IN.gov to file online, access instructions, frequently asked questions and tutorials.